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Terms & Conditions

Last updated: September 2026 · JW Supporting Communities, Jake Wells

About These Terms

These Terms and Conditions ("Terms") apply to sponsorships and community websites arranged through JW Supporting Communities, run by Jake Wells as a sole trader ("I", "me", "my"). By setting up a sponsorship, or by accepting a supported website for your group, you agree to these Terms.

Written in plain English on purpose. If anything here does not make sense, please just ask.

1. What This Is

JW Supporting Communities matches sponsors, who may be individuals or businesses, with community groups that need a website. A sponsor pays a monthly amount, and in return I build, host and update a website for the group they support and add the sponsor's agreed credit to it.

A sponsorship is not a donation. JW Supporting Communities is a small business, not a charity, and Gift Aid does not apply. The money pays for the website service, which is how I earn a living from this work. It is not passed to the community as cash.

Part A: For sponsors

2. Amount & Payment

£20a month to sponsor one community website

The amount may be a little lower where the community chooses to contribute towards its own website. The amount, and who is covering it, is agreed with you in writing before your first payment. Where several people share a sponsorship, each person's share is agreed in the same way.

  • Payments are taken monthly in advance by card, as a subscription set up through a secure Stripe link
  • There is no setup fee
  • I can send a receipt for your records on request
Prices may be reviewed from time to time. Any change will be communicated in advance, and never applied retroactively to a sponsorship already agreed.

3. Cancelling

There is no contract. You can stop sponsoring at any time, and no further payments will be taken after you tell me. Payments already made are not usually refunded, but if something has gone wrong, please get in touch and I will put it right where I can.

4. Your Credit

Your credit is a plain "Supported by" line in the community website's footer and a small panel on its home page. It can include your name or business name, your logo if you supply one, and a link to a website or page of your choosing. The wording is agreed with you before it goes live.

  • Individuals may be credited by full name, by first name only, or anonymously
  • Business links are marked as sponsored links
  • Credits stay factual and are not advertising copy

5. What Sponsors Do Not Get

You do not get any say over what a community publishes, and you do not own or control the community's website. The website belongs to the group. Sponsoring is not a contract for services to you personally.

6. Accepting and Ending Sponsors

I may decline a sponsor, or end a sponsorship and remove a credit, where it would not suit the community it supports. For example, a sponsor whose business is unsuitable for a children's club, whose credit would be misleading, or whose activity is unlawful. Where I do this after payment has been taken, I will refund any unused period.

7. If a Sponsor Stops

When a sponsorship ends, the community's website stays live for three months while I look for a new sponsor. If none is found in that time, I will talk to the group about its options and help it move its site elsewhere. Your credit is removed from the site once your sponsorship has ended.

Part B: For community groups

8. What Your Group Receives

While a sponsor covers it, your group receives a hand-built website that I host, a weekly update round, a contact form, privacy and cookie policies, and your sponsor's credit. There is nothing to pay. If your group chooses to contribute towards the cost, that reduces what your sponsor pays, but it is optional.

What Is Not Included

Online shops, directory-style sites and WordPress or page-builder sites. Every site is hand-written HTML. Larger jobs, such as adding a whole new section, are a separate conversation.

9. The Weekly Update Round

Your group sends one batch of changes a week, by the end of Tuesday. I make the changes and publish them between Wednesday and Friday of that week. Anything sent after Tuesday waits for the next round. Correcting my own mistakes is always free and does not use up a round.

10. Content, Images & Permissions

Your group owns its content: the words, logo and photos you supply. You are responsible for making sure it is accurate and lawful to publish, and that you have permission to use every photo. That includes photos of children or vulnerable people, where you must have the appropriate consent before sending them to me. I may decline to publish content that is unlawful or misleading.

11. Your Sponsor's Credit

Your group agrees to keep its sponsor's credit on the website while the sponsorship is in place. The credit is added and updated by me.

12. Leaving, and Waiting Lists

Your group can leave at any time with reasonable notice, and I will help you take your site elsewhere in an orderly way. Where a group is waiting to be matched with sponsors, I will tell you honestly where you are in the queue. Priority goes to community groups and community-style businesses. The first three sites are built free as a proof of concept, and are otherwise covered by these Terms.

Part C: For everyone

13. Hosting & Domain Names

Sites are hand-built HTML rather than WordPress, so hosting is provided directly rather than through a third-party panel of your choosing. A domain name will be registered on a community's behalf if it needs one, at cost or as otherwise agreed.

14. Intellectual Property & Portfolio Use

A community owns the content of its own website. The underlying code structure and layout patterns remain part of how I work, and may be reused as a starting point for other sites. Unless a community asks me not to, I may feature its site as an example of my work, including on JW Supporting Communities and my other websites.

15. Liability

I take reasonable care and skill when building and hosting websites. I am not liable for downtime or issues caused by factors outside my reasonable control, such as third-party outages, domain registrars or internet service issues, or for losses arising from inaccurate information supplied to me. My liability for any claim relating to a sponsorship or a website is limited to the fees paid for it.

Note: Nothing in these Terms excludes or limits liability where it would be unlawful to do so, for example for fraud, or death or personal injury caused by negligence.

16. Data Protection

Any personal data collected is handled in line with the Privacy Policy, which forms part of these Terms.

17. Complaints

If you are ever unhappy with any part of the service, please get in touch directly and I will address it as quickly as possible: jake@jwcommunitywebsites.co.uk or 07452 752398.

18. Changes to These Terms

These Terms may be updated from time to time. Any significant change will be communicated directly to sponsors and communities with an active arrangement. The "Last updated" date above reflects the most recent version.

19. General

Governing law: these Terms are governed by the laws of England and Wales. Entire agreement: these Terms, together with the Privacy Policy and anything specifically agreed in writing, form the entire agreement between us. Severability: if any part of these Terms is found to be unenforceable, the rest continues to apply as normal.

JW Supporting Communities is operated by Jake Wells as a sole trader.

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© 2026 JW Supporting Communities. Run by Jake Wells, sole trader. Part of the JW family.

07452 752398 · jake@jwcommunitywebsites.co.uk